The Tenant Verification report will check the following information based on the tenant’s driver licence or passport:

• Tenant identity
• Rental records
• Legal records

Tip: For a further breakdown on what information is in the Tenant Verification report, click here.

When a tenant purchases a Tenant Verification report, their identification will be verified against multiple databases including the Australian Document Verification Service database and the Equifax National Tenancy Database.

Note: All tenants will have the option to purchase a Tenant Verification report.  Property managers will not be able to customise their applications to remove this feature for tenants.

Where can I find the Tenant Verification report in a rental application? 

You will find the Tenant Verification report in the IDs & Docs tab of an application. 

A green "VERIFIED" label also appears under the applicant's name in the Application Management System when a tenant has attached a verification document. Please note, the "VERIFIED" label appears if the tenant uploads a document of their choice under the realestate.com.au Tenant Verification option in the ID & Docs section.

Tip: For more information on the new Tenant Verification report, click here.