We accept the following forms of ID for Tenant Verification:
- Australian passport; or
- Australian driver licence
We only accept an Australian passport or driver licence because we check your ID against multiple Australian databases including the Australian Document Verification Services database and the Equifax National Tenancy Database. These databases only accept Australian government documentation to do tenancy checks.
When you enter your details, ensure that your ID is:
- Correct and valid
- Has not expired
- Has not been reported missing or stolen
Tip: Please ensure you enter your details exactly as they appear on your document, including middle names if present, to ensure your checks are performed successfully. Once you receive your Tenant Verification Report, it will be valid for 6 months.
Note: A Keypass ID is not an accepted form of identification for our Tenant Verification service.