When you log in to 1form, you will see a search box to the left. Underneath the search box are 6 folders: Inbox Pending Approved Declined Withdrawn Deleted

• You can search either the partial address, suburb, applicant name or applicant email.
  
  
• Once you complete a search, we display relevant applications sent in the past six months, unless you add a date range, in which case we display applications within that time frame.

Tip: If you notice a previous search term in the search box, click on the magnify glass and select Clear (-) followed by Search (see screenshot above). 

How to move applications between folders

1. Click on the arrow to expand one of the folders
2. Right-click on the application
3. Select the folder to move the application to

Further information

• Applications show in each folder for a maximum of six months after your agency received the application. We also only ever show a maximum of 30 applications in each folder. 
  
  
• Applications move to Withdrawn when a tenant removes an application through their 1form account.
  
  
• When a tenant deletes their 1form account, all of their applications are removed from the account immediately and cannot be retrieved. If a tenant deletes a specific application, this also cannot be retrieved. 

Unable to find an application

Click here for more information about finding a rental application.