A 1form platform groups all the email addresses in your agency that can receive a rental application. A platform can be customised so that each user can view any application that are sent to an email address on that platform. In addition to this, using a platform places your agency’s branding on your applications.

If you have rebranded, you may want to amend the following in your 1form platform:

• Company or office name
• Your website
• Office address
• Logo
• Terms and conditions
• Utility provider
• Property manager email addresses

Note: A property manager email address cannot be changed. When rebranding involves new email addresses, we recommend that you create a login for each new email address and advise us of the new email addresses to add to your platform.

We can then customise your platform so that you can view applications sent to your previous email(s) with your new login(s).

How to customise your platform

All of the above customisations to your platform need to be done by the 1form team. Please submit a request outlining the required changes to your platform.