Sign up and verify

• First, new property managers should sign up to 1form.
  
  
• Newly created accounts will need to be verified by the 1form team before they can access the platform.
  
  
• Account verifications take approximately one business day.

Note: Property managers will need to receive a confirmation email that states that their account has been verified before they can log in to 1form.

• A property manager may already have a 1form account if a tenant has sent an application to their email address.
  
  
• In this case, an online form is sent to the property manager asking them to provide information so that 1form can verify their account. The online form can also be accessed here. 

Adding a new user to a platform

• A 1form platform groups all the email addresses in an agency that can receive rental applications.
  
  
• We can customise a platform so that each 1form user is able to view applications sent to a platform. 
  
  
• Contact us with the property manager's email address to add a property manager to your office’s 1form platform.
  
  
• Property managers can also contact us to state whether they want notifications of an application to be redirected to a different email address.